Your gateway to Platform One service control.
“DASH” is short for “Dashboard”. It is a secure web based portal that allows direct control of many Platform One services. DASH is and always will be a work-in-progress with functionality being constantly updated. Ultimately, all Platform One services will be supported in DASH. Our goal is to allow you to obtain competitive quotes for different service types from our panel of suppliers, to order from those quotes, to see an inventory of services that you have ordered (together with their delivery and operational statuses), to observe the performance and availability of those services and to show you billing status for each one.
DASH will further allow you to raise “tickets” to record and progress incidents related to your services with our support team. DASH also features a secure online API for direct price quoting and ordering for xDSL, FTTx and Leased Line services. At the time of writing (June 2018) the following functionality and capabilities are supported in the browser interface. (Not all functionality is availability to all users).
Latest update: May 2018.
- Online ordering for Ethernet leased lines via web and API now live.
- New FTTP speeds added.
|Service type||DASH functionality|
|Mobile services||3g SIM ordering, SIM status, SIM settings, 3g data usage, live inventory - Three|
|PSTN Lines||Availability and Bulk availability checks|
|Wholesale Layer 2 ADSL/FTTC/FTTP||Availability check, order, order status, modify, view upgradeable connections, upgrade, test, report, cease/transfer, live inventory, cancel – ADSL/FTTC: BT Wholesale, TalkTalk Business, FTTP: Gigaclear, Cityfibre, IFNL|
|Wholesale Layer 3 FTTP||Gigaclear, Cityfibre, IFNL|
|Ethernet leased lines (As dedicated internet access, part of a VLAN or part of an IPVPN)||Build quotes, view quotes, order services – BT Wholesale, TalkTalk, Sky, SSE Enterprise Telecoms, Colt, Gigaclear, Cityfibre, Virtual1, Vodafone, Virgin Media|
|Layer 3 realms||Your Realm availability with our wholesale partners|
|DNS||DNS activity and change requests|
|Support||Raise a ticket, list open tickets and statuses, view closed tickets|
|Network||View network weathermap (utilisation and link status). View NNI status|
|Billing||Invoices and Payments (customisable to relate to customer account/charge codes)|
|Administration||User admin and IP address authorisation|
|Documentation||User manual and feature guides. API documentation|
Like what you see? Want to give DASH a test drive? Contact us online or give us a call on 0348 868 7848.