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Defining an SLA

Posted by Dan Pope on Jun 10, 2011 10:35:29 AM

In the business world, network redundancy has been high on the agenda post 9/11. We’re in an age where businesses are increasingly reliant upon technology to underpin their day to day operation; prolonged network failures are more costly than ever before.

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Resiliency, take responsibility

Posted by Dan Pope on Jul 6, 2009 10:08:12 AM

As more customers move applications into the cloud, it is becoming paramount that their WAN connectivity can handle the increased usage demands it is being subjected to. Equally as important is the resiliency and strength of the underlying circuits. However, not every error  can be prevented and we are increasingly seeing issues outside of our network that are affecting your use of our circuits. Be that exchanges being robbed or contractors cutting through fibre or copper cables laid.

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