Customer experience has become the defining factor in business success. As trailblazing organisations deliver better customer experiences, the baseline expectations for all businesses rise – and those who fall behind risk losing their customers. In order to meet the new bar and excel in the future, it’s critical to elevate your customer experience through continual digital transformation.

There is more data being generated and shared today than ever before, meaning that protecting sensitive company data is more critical now than at any point in history. Businesses face significant risks if this information falls into the wrong hands, and Microsoft Purview Data Loss Prevention (DLP) offers a robust solution to help safeguard sensitive data and ensure compliance with regulatory...

As we move through the first quarter of the new year, we’re in a critical juncture for businesses to start putting their 2025 IT strategy into action. Amongst a range of priorities from cyber security to AI adoption, cloud migration remains a consistent feature on countless to-do lists. But the challenge comes in transitioning cloud projects from idea to implementation.

In a recent announcement, Microsoft revealed that it will stop supporting Office 365 apps on Windows 10 on 14th October 2025 – clarifying that Windows 10 end-of-life on the same date will also have ramifications for Office 365. This change could have significant implications for businesses still running older versions of Windows, especially those relying on Office 365 tools for daily operations.

As businesses continue to integrate more technology into their operations, securing their devices and infrastructure has never been more important. However, many organisations fail to implement comprehensive security measures, leading to vulnerabilities that cyber criminals can exploit. Below, our resident experts in three areas of IT—End User Computing, Microsoft 365 (M365), and Azure...

Microsoft recently announced that Windows 11 would now be compatible with a broader range of older devices. This move is a shift from the previous system requirements, which limited the upgrade to machines with newer hardware. Although on the face of it this may be an advantage, this blog discusses the reasons why it may still be prudent to upgrade your hardware.

Protecting company devices from cyber threats is an inescapable part of modern business. Traditional antivirus (AV) solutions have been the go-to for many organisations, but as cyber threats evolve, so must our security measures. Enter Microsoft Defender for Endpoint; a comprehensive security solution that not only enhances protection but can also offer cost savings for businesses already...

Millions worldwide rely on Microsoft for its vast range of software products and services. In an industry that never stops, Microsoft continues to innovate. Companies cannot rest on their laurels and must stay up to date. To help you stay informed, this blog highlights key developments and updates from Microsoft in play and upcoming in 2025.

For many organisations, cyber security has long been viewed as a series of point-in-time investments in new tools based on emerging needs. Protections are implemented, compliance requirements are met, and, as a result, security is assumed. But this approach ignores ever-evolving cyber threats and means that as your business grows and ambitions change, potential attacks can easily extend beyond...

Ensuring resilient protection against the latest cyber threats is a business imperative for organisations of every size. The frequency and ferocity of cyber attacks is growing, with the UK Government's 2024 cyber security breaches survey showing that a staggering 50% of businesses and 32% of charities experienced some form of cyber security breach or attack in the last year.But protecting your...