Having a reliable and efficient IT infrastructure is critical to business success, which means partnering with the right IT Managed Service Provider (MSP) can make all the difference. But what are the benefits to working with a national provider versus a smaller, localised service provider?

As applications grow increasingly complex, spanning multiple services, containers, and distributed architectures, the need for effective oversight and troubleshooting has never been greater. Enter monitoring and observability – two closely related yet distinct concepts that play vital roles in maintaining the health and stability of our systems.