This week sees the new Network Operations Centre in Hemel Hempstead go live, home to our own 24/7 support team. For the past two years the NOC has been based at the same site as one of our major datacentre presences outside of London, 3 Centro. The team had grown over the years and subsequently was too large for the modest office space.
We are the proud owners of the Cisco Express Managed Services status following a successful audit of our Cisco capabilities. This status, unique at the moment in the UK, recognises our ability to look after our customers’ needs 24/7 from our own dedicated Network Operations Centre (NOC).
This week has seen the launch of our new network operations centre (NOC) in Hemel Hempstead. Located in our Centro datacentre this new team will be taking over all 24/7 support duties, seeing Fluidata move away from the existing out of hours on-call setup to a permanently manned helpdesk.