In August 2024, FluidOne proudly welcomed Orca IT Ltd into the group, rebranding the business as FluidOne Chorley. Since then, the team has continued to thrive, delivering exceptional IT managed services to SME clients across Lancashire and specialising in the Professional Services market nationwide, while maintaining the same personal, people-first approach that has always made them stand out.
While FluidOne is a national business with over 460 employees, FluidOne Chorley offers something refreshingly different to the community it reaches. For many local and regional businesses, the idea of working with a large, corporate IT provider can feel impersonal or overwhelming. That’s why it’s important to highlight that FluidOne Chorley operates with the same agility, familiarity, and customer intimacy that clients valued under the Orca IT name – now with the added benefit of group-level expertise and resources.
As Mark, Managing Director of FluidOne Chorley, puts it, “We like to really get to know our clients, which is why we don’t have a ‘pile ’em high’ approach. We prefer to spend time understanding each client’s business, digging into their challenges and adding real value.”
That ethos runs deep throughout the team. With nearly 40 dedicated professionals based in Chorley, the business is built on strong relationships, strategic thinking, and a genuine desire to help clients succeed. Whether it’s Adrian in Customer Success, Keith and Jon in Operations, or Alex as Technical Director, every member of the team plays a hands-on role in delivering tailored, solution-led support.
Mark often jokes that “we even know the names of our clients’ dogs” – and while that might raise a smile, it speaks volumes about the level of care and connection the team brings to every engagement.
Unlike many managed service providers that rely on a transactional, break-fix model, FluidOne Chorley takes a proactive, consultative approach. The team works closely with clients to solve real-world problems, improve systems and processes, and identify opportunities for innovation and cost-efficiency.
“Happy clients and happy staff are all that matters,” says Mark. “That only happens when we truly understand our clients’ objectives and deliver solutions that make a difference.”
And when needed, the team can tap into the wider FluidOne Group’s deep bench of expertise – from AI and cyber security to connectivity, telecoms and mobile solutions – giving clients the best of both worlds: local service with national capability. This a sentiment we carry across our entire IT branch network including Brighton, Camberley and Sheffield.
Whether you’re an SME in Lancashire looking for a trusted IT partner, or a professional services firm seeking strategic support, FluidOne Chorley is here to help. Even if it’s just a quick sanity check on something IT-related, the team is always happy to chat.
