Customer experience has become the defining factor in business success. As trailblazing organisations deliver better customer experiences, the baseline expectations for all businesses rise – and those who fall behind risk losing their customers. In order to meet the new bar and excel in the future, it’s critical to elevate your customer experience through continual digital transformation.
The Data-driven Advantage that can Transform your Customer Experience
Topic customer service data IT
Beyond Technology: Why Cyber Security Should be a Business Imperative
For many organisations, cyber security has long been viewed as a series of point-in-time investments in new tools based on emerging needs. Protections are implemented, compliance requirements are met, and, as a result, security is assumed. But this approach ignores ever-evolving cyber threats and means that as your business grows and ambitions change, potential attacks can easily extend beyond...
Topic cyber security Cyber Strategy
Ensuring resilient protection against the latest cyber threats is a business imperative for organisations of every size. The frequency and ferocity of cyber attacks is growing, with the UK Government's 2024 cyber security breaches survey showing that a staggering 50% of businesses and 32% of charities experienced some form of cyber security breach or attack in the last year.But protecting your...
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Cloud Migration Complete: What's Next for your Business?
Migrating key business applications to the cloud is a significant step towards digital transformation, and opens up a world of possibilities for your organisation. But the journey doesn't end here. Whether you’re looking to optimise your environment, make the jump to being fully cloud-native, or use cloud as a springboard to harness the latest innovations like AI, it’s important to plan your next...
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Proactive Cyber Security: the Best Way to Keep your Business Safe
As cyber security threats grow more sophisticated, proactive security measures, rather than reactive defence, are the best way to keep your business secure. Our blog explores what it means to adopt a more proactive approach, and how it helps keep cybercriminals out of your environment altogether.
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Hybrid working has become embedded in modern work culture. Once limited to a handful of specialist roles that could be performed remotely, it has now become the default for countless businesses, and has cemented itself as the future mode of working for many organisations.
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Rethinking Insider Threats: A Paradigm Shift in Cyber Security Strategy
Cyber security is constantly evolving, meaning organisations often find themselves in a constant battle against external threats. However, a critical vulnerability often lurks within our own walls: insider threats. As we navigate the complexities of modern digital environments, it's time to reassess our approach to this often-overlooked aspect of cyber security.
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When monitoring IT assets, it’scommon for underutilised or legacy hardware to go unnoticed. Equally, many organisations will look to sweat existing technology to extend value and delay refreshes. While common, these behaviours contribute to a build-up in technical and security debt that could harm your business in the future.
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Data gravity: what is it, and what can you do about it?
As volumes of data grow, so too does the force they exert on the wider IT environment, pulling applications into closer proximity. This is data gravity – our blog explores how businesses can work around it orleverage it to their advantage.
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Cyber threats are constantly adapting, meaning businesses need robust and proactive security measures to protect their critical assets and data. Managed Detection and Response (MDR) has emerged as a vital service to help organisations detect, respond to, and mitigate cyber threats effectively. This blog explores what MDR is, how it works, its benefits, and how FluidOne can help enhance your cyber...
Topic cyber security