Customer experience has become the defining factor in business success. As trailblazing organisations deliver better customer experiences, the baseline expectations for all businesses rise – and those who fall behind risk losing their customers. In order to meet the new bar and excel in the future, it’s critical to elevate your customer experience through continual digital transformation.

As we move through the first quarter of the new year, we’re in a critical juncture for businesses to start putting their 2025 IT strategy into action. Amongst a range of priorities from cyber security to AI adoption, cloud migration remains a consistent feature on countless to-do lists. But the challenge comes in transitioning cloud projects from idea to implementation.

As businesses continue to integrate more technology into their operations, securing their devices and infrastructure has never been more important. However, many organisations fail to implement comprehensive security measures, leading to vulnerabilities that cyber criminals can exploit. Below, our resident experts in three areas of IT—End User Computing, Microsoft 365 (M365), and Azure...

For many organisations, cyber security has long been viewed as a series of point-in-time investments in new tools based on emerging needs. Protections are implemented, compliance requirements are met, and, as a result, security is assumed. But this approach ignores ever-evolving cyber threats and means that as your business grows and ambitions change, potential attacks can easily extend beyond...

Ensuring resilient protection against the latest cyber threats is a business imperative for organisations of every size. The frequency and ferocity of cyber attacks is growing, with the UK Government's 2024 cyber security breaches survey showing that a staggering 50% of businesses and 32% of charities experienced some form of cyber security breach or attack in the last year.But protecting your...

Migrating key business applications to the cloud is a significant step towards digital transformation, and opens up a world of possibilities for your organisation. But the journey doesn't end here. Whether you’re looking to optimise your environment, make the jump to being fully cloud-native, or use cloud as a springboard to harness the latest innovations like AI, it’s important to plan your next...

As cyber security threats grow more sophisticated, proactive security measures, rather than reactive defence, are the best way to keep your business secure. Our blog explores what it means to adopt a more proactive approach, and how it helps keep cybercriminals out of your environment altogether.

Hybrid working has become embedded in modern work culture. Once limited to a handful of specialist roles that could be performed remotely, it has now become the default for countless businesses, and has cemented itself as the future mode of working for many organisations.

Cyber security is constantly evolving, meaning organisations often find themselves in a constant battle against external threats. However, a critical vulnerability often lurks within our own walls: insider threats. As we navigate the complexities of modern digital environments, it's time to reassess our approach to this often-overlooked aspect of cyber security.

When monitoring IT assets, it’scommon for underutilised or legacy hardware to go unnoticed. Equally, many organisations will look to sweat existing technology to extend value and delay refreshes. While common, these behaviours contribute to a build-up in technical and security debt that could harm your business in the future.