A long time ago, WANs were simple. The problems were simple and managing them was simple. Like the Duke of York's men, they were either up or they were down. These days there are more problems to deal with. They're more complex, and often they're not easy to measure or manage.

Are you curious about the delivery process for a WAN or internet fibre circuit? Would you like to know what to expect?

Circuit delays. It’s a word that induces feelings of frustration, stress and tension in many IT departments.

Here's a common complaint we hear: "I never get an accurate WAN bill from my carrier". If you’re groaning in recognition, you won’t be alone. Billing is one of the most prevalent and divisive complaints we hear about carriers

What is an EFM circuit? EFM stands for Ethernet in the First Mile. EFM refers to a type of circuit that uses multiple copper pairs to provide affordable but reliable, high speed IP connections for business sites. EFM can connect to the internet or to an IP VPN (or Ethernet) wide area network (WAN).

When planning your SIP implementation, the most frequently asked question is “How many SIP trunks do I need?”