On September 8th, we're taking part in Rough Runner and raising money for Campaign Against Living Miserably:CALM a truly fantastic cause... Campaign Against Living Miserably (CALM) is a movement against male suicide, the single biggest killer of men under the age of 45 in the UK...

About this guide People often tell us they struggle to clarify the benefits they could expect from SD WAN, and how they might achieve them in their particular situation. This makes it difficult to develop a case to adopt it.

In this post we discuss how SD WAN brings a number of benefits to theperformance of a WAN. We show how SD WAN can deliver better performance from twin circuits, how it can improve application performance with real time application routing and path conditioning, and how it can allow you to remove Class of Service from your underlying MPLS or VPLS network.

Buying hosted voice is more than simply adding a new product to your IT estate. Unlike adding a new phone to your ISDN lines, hosted voice impacts and is impacted by your underlying network performance.

When shortlisting hosted telephony providers, there’s a wealth of different businesses to look at. Some specialise in WAN, some in hosted telephony. There are a few niche providers that have vast experience in both. This post looks at the key factors you should consider when assessing why you should use a WAN company for your hosted telephony.

Are your support tickets constantly including VoIP quality? If your users repeatedly report calls cutting off, intermittent speech or crackly lines, there are some simple changes you can make to your setup.

When VoIP issues are reported, there are many potential causes for quality issues. If VoIP is new to your business, we have put together a guide to the most common causes of VoIP issues and how to troubleshoot them.

Quality issues in SIP and hosted voice differ to those traditionally suffered with ISDN and landline calling. Whereas the likely cause for quality issues in traditional telephony stems from either the phone network or your PBX, voice quality in cloud deployments often stems from elements in your network.

Everything you need to know when deploying voice services over your network When deploying voice services, be it VoIP or SIP, the first time or tenth time, there will be questions raised about your network. Knowing how your network performance can impact your voice services puts you ahead of the curve when it comes to deploying voice.

SIP stands for Session Initial Protocol. Widely recognised as the preferred method of communications transit in the modern era, SIP was designed by Jonathan Rosenberg in 1996 and has seen many iterations and enhancements. Today, SIP is the ready replacement for ISDN services and powers most cloud telephony solutions globally.