Customer experience has become the defining factor in business success. As trailblazing organisations deliver better customer experiences, the baseline expectations for all businesses rise – and those who fall behind risk losing their customers. In order to meet the new bar and excel in the future, it’s critical to elevate your customer experience through continual digital transformation.

Christmas has always been a challenging time for all kinds of businesses - not only are there colder temperatures, fewer people in the office, and more pressure to make sales but added threat of cyber attacks and lost internet connections can make it difficult to maintain that Christmas spirit. Don’t lose hope, though - as a market-leading provider of connected cloud solutions, we offer a range...