The mass migration to remote working as a result of the coronavirus pandemic has seen many organisations adopt new platforms and applications to remain connected and productive. One popular application is Microsoft M365 thanks to its variety of features that make remote collaborative work simple and accessible.
Is your Microsoft M365 service secure from attackers? Are you sure?
Topic Home Office Unified Communications working from home Roaming EU Brexit
The Facts Now that the UK has left the EU, you might be wondering what that means for EU roaming and whether you need to brace yourself for extra charges. Without the EU rules in place, the surcharge-free roaming when you travel to EU and EEA countries is no longer guaranteed, and the charges would depend on agreements between UK operators and their counterparts in EU countries.
Topic Home Office Unified Communications working from home Roaming EU Brexit
At the start of 2020, I was at odds with having to define what ‘normal’ meant, or indeed what the ‘new normal’ would mean to the UK. In contrast, my colleagues at FluidOne were quick to adopt the new terminology, and have regularly reminded me of my issue to adapt to the new times. There is no doubt that the global pandemic has made it important to consider what we define as normal, especially...
Topic Home Office remote working
What 2020 taught us and how to make long-term business plans
Over the last 9 months, I have been in various discussions with senior management from my supply chain and our customers where the underlying theme has naturally been uncertainty and facing the challenge of delivering consistent results. The hardest part of dealing with the pandemic is not knowing how far in the future a return to normality lies and whether the normality we return to will be the...
Topic Home Office remote working Unified Communications working from home 8x8
The easy solution to remote working: 8x8 cloud-based contact centre solutions
This year, businesses across the nation have navigated many challenges after mass emigrating to remote working. From timed-out virtual calls, sketchy connections and limited access to important databases, there have been many hurdles to overcome. Thankfully, our partnership with 8x8 launched the FluidOne 8x8 cloud UC solution aims to solve these problems and make remote working less challenging.
Topic Home Office remote working Unified Communications working from home 8x8
Understanding 8x8, a cloud UC solution available on net on Platform One
To continually diversify our Platform One offering for our partners, we recently launched an exciting new partnership with 8x8, a cloud UC solution. To ensure you get the most out of this new service we have broken down in detail how this new cloud communications platform can help your customers be number one in their fields.
Topic Home Office remote working Unified Communications working from home 8x8
Working from home used to be considered a privilege or even a benefit for workers, but as the recent Covid pandemic has shown us, sometimes organisations need everyone to work remotely as a matter of business continuity. It is in times of crises, created by a pandemic, technology outage or even a natural disaster that sometimes the only way to conduct business means everyone has to be working...
Topic Home Office connected remote working COVID-19 working from home
Technological progression has been so rapid over the past few years that mobile devices and products that were first launched 10 (and in some cases, 5) years ago, seem incredibly outdated. It’s amazing to think that it was just 20 years ago that the first mobile phone with a digital camera was launched by Sharp, with a pretty unimpressive 0.11 megapixels. 10 years later, the first revolutionary...
Topic IOT connected 5G COVID-19 5G connectivity
Is now the right time to consider redesigning my Wide Area Network?
The Situation: Over the past few months, Covid-19 has impacted us all in many different ways. Something we can all relate to is that it has changed the way that we work, with different locations and enforced home working, altering the way that we all access data. I have been speaking to customers over the past few weeks about how they are planning for the new normal and have been hearing several...
Topic connected COVID-19 Coronavirus continuity
Keeping employees engaged during a global pandemic - Focusing on the 4 Happy Hormones
Practical tips from FluidOne One of the most important things for all of us to do in these troubled times is to make sure that we are looking after our welfare and mental health. The daily news is often depressing, and lockdown rules can feel suffocating. However, it’s not all doom and gloom and it’s important for us all to take some comfort from the positives. We have seen mass singing from...
Topic connected COVID-19 Coronavirus continuity