Christmas has always been a challenging time for all kinds of businesses - not only are there colder temperatures, fewer people in the office, and more pressure to make sales but added threat of cyber attacks and lost internet connections can make it difficult to maintain that Christmas spirit. Don’t lose hope, though - as a market-leading provider of connected cloud solutions, we offer a range...
Topic Christmas Cloud connectivity customer service mobile Unified Communications SD-WAN cyber security
The ISDN switch-off is much sooner than you think, yet as many as 2 million customers still rely on ISDN as their primary connectivity solution. As we power through the five-year switch-off plan, we’ve put together a guide to what you need to consider when choosing and implementing your ISDN alternative.
Topic Home Office Unified Communications working from home EU
Is your Microsoft M365 service secure from attackers? Are you sure?
The mass migration to remote working as a result of the coronavirus pandemic has seen many organisations adopt new platforms and applications to remain connected and productive. One popular application is Microsoft M365 thanks to its variety of features that make remote collaborative work simple and accessible.
Topic Home Office Unified Communications working from home Roaming EU Brexit
The Facts Now that the UK has left the EU, you might be wondering what that means for EU roaming and whether you need to brace yourself for extra charges. Without the EU rules in place, the surcharge-free roaming when you travel to EU and EEA countries is no longer guaranteed, and the charges would depend on agreements between UK operators and their counterparts in EU countries.
Topic Home Office Unified Communications working from home Roaming EU Brexit
What 2020 taught us and how to make long-term business plans
Over the last 9 months, I have been in various discussions with senior management from my supply chain and our customers where the underlying theme has naturally been uncertainty and facing the challenge of delivering consistent results. The hardest part of dealing with the pandemic is not knowing how far in the future a return to normality lies and whether the normality we return to will be the...
Topic Home Office remote working Unified Communications working from home 8x8
The easy solution to remote working: 8x8 cloud-based contact centre solutions
This year, businesses across the nation have navigated many challenges after mass emigrating to remote working. From timed-out virtual calls, sketchy connections and limited access to important databases, there have been many hurdles to overcome. Thankfully, our partnership with 8x8 launched the FluidOne 8x8 cloud UC solution aims to solve these problems and make remote working less challenging.
Topic Home Office remote working Unified Communications working from home 8x8
Understanding 8x8, a cloud UC solution available on net on Platform One
To continually diversify our Platform One offering for our partners, we recently launched an exciting new partnership with 8x8, a cloud UC solution. To ensure you get the most out of this new service we have broken down in detail how this new cloud communications platform can help your customers be number one in their fields.
Topic Home Office remote working Unified Communications working from home 8x8