The ISDN switch-off is much sooner than you think, yet as many as 2 million customers still rely on ISDN as their primary connectivity solution. As we power through the five-year switch-off plan, we’ve put together a guide to what you need to consider when choosing and implementing your ISDN alternative.

Ransomware is difficult to protect against as the criminals themselves are security experts who carefully review and target their victims. Attackers are becoming increasingly skilled at exploiting vulnerable services and unpatched software, with almost three-quarters of Ransomware attacks managing to successfully encrypt private company data. According to a 2020 survey by Sophos, 51% of...

The mass migration to remote working as a result of the coronavirus pandemic has seen many organisations adopt new platforms and applications to remain connected and productive. One popular application is Microsoft M365 thanks to its variety of features that make remote collaborative work simple and accessible.

The Facts Now that the UK has left the EU, you might be wondering what that means for EU roaming and whether you need to brace yourself for extra charges. Without the EU rules in place, the surcharge-free roaming when you travel to EU and EEA countries is no longer guaranteed, and the charges would depend on agreements between UK operators and their counterparts in EU countries.

At the start of 2020, I was at odds with having to define what ‘normal’ meant, or indeed what the ‘new normal’ would mean to the UK. In contrast, my colleagues at FluidOne were quick to adopt the new terminology, and have regularly reminded me of my issue to adapt to the new times. There is no doubt that the global pandemic has made it important to consider what we define as normal, especially...

Over the last 9 months, I have been in various discussions with senior management from my supply chain and our customers where the underlying theme has naturally been uncertainty and facing the challenge of delivering consistent results. The hardest part of dealing with the pandemic is not knowing how far in the future a return to normality lies and whether the normality we return to will be the...

This year, businesses across the nation have navigated many challenges after mass emigrating to remote working. From timed-out virtual calls, sketchy connections and limited access to important databases, there have been many hurdles to overcome. Thankfully, our partnership with 8x8 launched the FluidOne 8x8 cloud UC solution aims to solve these problems and make remote working less challenging.

To continually diversify our Platform One offering for our partners, we recently launched an exciting new partnership with 8x8, a cloud UC solution. To ensure you get the most out of this new service we have broken down in detail how this new cloud communications platform can help your customers be number one in their fields.

Working from home used to be considered a privilege or even a benefit for workers, but as the recent Covid pandemic has shown us, sometimes organisations need everyone to work remotely as a matter of business continuity. It is in times of crises, created by a pandemic, technology outage or even a natural disaster that sometimes the only way to conduct business means everyone has to be working...